Case:
300 元 bought a bottle of toilet water
spring of this year, members of the public before a lady wanted to buy a bottle of brand-name perfumes, because there is no counter Xintai, to online purchase. Miss Yu is a Chinese and a perfume under the brand,mac brushes, price counter filled with 30 ml of 500 yuan, 300 yuan if the price online, and 50 ml. Hand goods, after opening the package perplexing Miss Yu, perfume packaging from outside to inside is very rough, actually taste and smell of cheap toilet water almost.
feel that they spent so much money is not satisfied with the goods purchased, before a lady would like to contact the seller to return, but the other said very clearly in the website announcement, only fakes to retreat. The seller said the fake, of course, manufacturers must be related to the detection or inspection department report credentials. But to find inspection department to pay the high cost of testing, contact the world-famous brands of the company is not easy, and generally are not manufacturers and specialist products and online shopping will issue a test report counterfeit products.
At that time, Ms. Yu is the third-party payment platform used in payment, she rejected the return to the site after the customer complaints. But the phone call to customer service staff said, because she did not provide evidence of fake goods lines, can not guarantee a full refund, only to return half the money in consultation with the seller. About two weeks later, Miss Yu half the money back.
network confusion: Lightning delivery Mo quickly pay
in a number of shopping sites, many things look cheap, but are only, calculate when the general ledger, plus shipping, not imagined it as a bargain. Some sites play 5 discount price discount or 3 fold, in fact, the original price of the underlying network will be under more than expensive, so most goods and uneconomical, even after the price break out of the store, general ledger must register, the site's profit is high, consumers buy and worthwhile.
Another is that people want to buy a piece of merchandise, photographed, the seller sent a quick link with a question mark, Xinshou open the payment, but unfortunately none of the two payment success. Sellers said the computer crash,vibram 5 fingers, pay tomorrow. The next afternoon, after a successful payment, the seller will immediately receive a shipment reminder. Consumers feel that this is lightning delivery, very fast, but soon, and Ali Want Taobao display remote account login. Consumer evening view of logistics, commodities trading that has been completed,mac makeup, the buyer has confirmed receipt. But consumers do not receive the goods, which is the usual shops suspected of fraud means.
professionals advise consumers not readily available from the website link to others to buy, especially into the payment link. When uncertain whether the other party to send secure payment page, first enter the login box repeatedly wrong user name and password, if successful at this time can also sign, indicating that the site may cash in your password. In addition, at the front with a question mark, indicating the site Taobao for the safety of doubt, the firm can not open.
reminder:
shots need to be cautious
reporters from Tai'an City of Industry 12315 Call Command Center learned that, in recent years become a new complaint online shopping hot spots, Among the many complaints of increasing the proportion of possession.
staff, said Internet sales have become a new marketing model, regulatory and other aspects of legal norms is not yet standardized, but also because buyers and sellers of online shopping does not meet directly, without any geographic restrictions on trading characteristics, in the actual transaction process prone to consumer disputes and disputes.
Many online stores are now using personal computers at home set up, the law enforcement officers and reserve is difficult to store goods to their place of inspection. Consumer online shopping, the use of electronic payment or remittance form, so sellers have little to show after payment is the traditional shopping vouchers, plus online shopping and more for remote transactions,blackhawks jerseys, consumers protect their rights is very difficult.
business staff to remind consumers in the online shopping before you choose to have the strength, integrity, formal business registration website, contact the site verification phone call attempt, on the operators to verify the information; To try to avoid using credit cards, choose the original postal remittance, and the other account it is best to company accounts rather than individual; use Alipay, security and other credit transfer payments through an intermediary platform, a security guarantee; to select a local online shopping, try to operator to request an invoice, even if the problem can find a site in time.
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